Emergency health care at the QE

In a life threatening emergency or if you suffer a major injury, phone 999 for an ambulance to take you straight to Accident and Emergency (A+E).

There is now a single point of access for healthcare at the Queen Elizabeth Hospital, rather than the separate A+E and walk in centre that was on our site before. 

However, if you are not seriously ill there are many other ways to access healthcare or get advice on more minor complaints.

If you’re unsure about where to go, call NHS 111 or visit http://www.urgentoremergency.co.uk/ which has a range of useful advice and a postcode search for the best place to get help.

We have now introduced live waiting times on our website to give you regular updates about local urgent care services so that you can receive treatment as quickly as possible and understand how long you may wait before being seen.

If you have a minor injury or illness you may be seen more quickly at our Blaydon Walk-in centre, which has X-ray facilities and GP services on weekends and out of hours. This will be particularly useful over the weekend where the ECC does not offer GP services for less serious complaints (this is only available at the QE during the working week).

Please remember that the emergency services are very busy and you should only come to the Emergency Care Centre if you need urgent medical attention. 

The ECC can be found at Entrance A, closest to car park 1, next to the hospital main entrance. Download a map.

Find out all about the centre with our guide to the unit 

The Emergency Care Centre is open 24 hours per day and can be contacted on 0191 445 2171. 

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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