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Please do not come to our Emergency Care Centre unless you have an urgent medical condition. If you’re unsure about where to go, call NHS 111 or visit which has a range of useful advice and a postcode search for the best place to get help.


Once you arrive and register at our Emergency Care Centre, a triage nurse will assess how urgent your illness or injury is. This is so we can decide on the best order in which to treat our patients and ensure people with the most serious conditions are seen first.

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Minor Injury

For minor injuries such as sprains and fractures.

Minor Illness

For non-urgent medical conditions that are not life-threatening but require medical attention within 24 hours.

Emergency Medicine

For the most life-threatening and serious conditions.

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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