QE Gateshead rated good with outstanding care

Posted on Wed, 24/02/2016

CQC picture

The services provided by QE Gateshead have been officially rated as ‘good’ with outstanding care by the national healthcare regulator.

The Care Quality Commission (CQC) has published a comprehensive report into the services provided by our NHS Trust and given us an overall rating of ‘good’.

The latest inspection places the QE among the best hospitals in the country and builds on our long standing national reputation for providing high quality care.

The CQC has now published the ratings and you can read a detailed report on their website.

Gateshead was rated as ‘Outstanding’ in the category ‘Are services at this trust caring’ while all other categories were rated as ‘Good’.

The ratings provided by the CQC are based on a major inspection looking at a range of core services including emergency and urgent care, surgery, critical care and maternity.  The regulator assesses our services against five key questions and rates each one as either outstanding, good, requires improvement or inadequate.

This demonstrates a very strong performance by the hospital and compares very well against other NHS trusts across the rest of the country.

The maternity unit at Gateshead performed particularly well, providing further good news for people starting families or making choices about where to have their child.

Ian Renwick, Chief Executive of QE Gateshead said: “This really is fantastic news for the hospital and more importantly the thousands of patients we treat every year. It is the strongest possible acknowledgement of the efforts made by our staff to provide high quality care to all of our patients day in, day out.

“This report from the national healthcare regulator provides some excellent news for the local community and confirms that services in Gateshead are among the best in the country. The Queen Elizabeth was rated as good with outstanding care based on a major inspection and the information provided by our patients, partners and the public.

“At a time when NHS services nationally are facing unprecedented demands it’s satisfying and reassuring that hospital services in Gateshead have been given such a high quality rating.

“Very few hospitals around the country have been able to achieve and maintain this high standard and I know that all our staff work so hard to ensure services are safe, caring, responsive to need and well led. Our managers and front line clinicians are working together every day to ensure that areas of good practice can be shared across the trust.

“This marks the culmination of a very exciting couple of years for the NHS in Gateshead, which have seen a number of new, world class facilities come to the QE including the opening of a specialist emergency care centre and a state-of-the-art pathology centre of excellence, which is one of the best facilities of its kind in the UK."

Hilary Lloyd, director of nursing, midwifery and quality at QE Gateshead said: “This is amazing news for Gateshead because the inspection by the CQC marks us out as one of the safest and best performing hospitals in the country. It’s fantastic for patients, especially those planning a new family because our maternity unit performed so well and gained such high praise from the regulator.

“When the CQC looked at whether our services were caring they rated them as outstanding and I’m particularly proud of that.”

“We’ve passed this inspection with flying colours and that is testament to the dedication of all our staff who work so hard, each and every day, to provide patients with the safe, effective care that they deserve.

“It’s also great that we get such positive feedback from our patients and we always encourage anyone who has an interest in the hospital to leave us feedback.” 

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