Carers play a vital role in the NHS and provide much-needed care and support for so many of our patients. 

Here at QE Gateshead, carers are extremely valued and we are committed to providing as much support and advice as we can.

Carers are likely to know more about our patients than anyone else. The knowledge they have of an individual’s health problems – especially if they are complex – can help us to look after them better. However, we also know it can sometimes be a difficult and demanding job to look after someone so we want to try and make sure carers are getting some help and support too.

How we support carers

  • We support John’s campaign, a national campaign that advocates for carers being welcomed in hospitals and that collaboration between the patients and all connected with them is crucial to patients' health and well-being.

  • Carers' Passports -  this passport enables official primary carers, who are continuing to provide care for a loved one whilst they are in hospital, with a range of benefits. These include help with car parking and provision of tea and coffee on the ward.

  • Every year we hold events for Carers' Week where we provide advice, support and the chance to relax.

Further support

Patient Advice and Liaison (PALS) Team
Contact our PALS team for general information, support and advice for all patients and carers.
0800 953 0667

Gateshead Carers
Gateshead Carers is a local charity providing carers with information, support and training.
(0191) 4900121

Carers UK
A national charity offering advice, support and access to a community of carers.
020 7378 4999

Carers Trust
A local charity working to improve the lives of carers.
01207 549 780

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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