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Communication tips

There are a number of things which you and your family and friends can help you hear as well as possible.

Recognising the limitations of a hearing aid

There are two types of hearing problems; one of loudness and one of clarity. A hearing aid can make things louder, however clarity is limited by your hearing loss. You should notice an improvement in hearing speech with a hearing aid as it increases the volume of speech but it won’t return your hearing to normal.

The hearing aid will amplify all sounds because it is important that you are aware of what is happening in your surroundings. Our ranges of digital hearing aids are however designed to help to reduce background noise where possible.

Communication strategies - Being assertive about your hearing needs

These are methods of manipulating the environment and planning ahead to improve your ability to hear conversations in difficult listening situations. Below are some examples of how to help the situations that may arise.

It is important to make those around you aware that you have a hearing loss, don’t be afraid to ask people to face you or speak more slowly when they speak to you. Remember that noisy places such as busy streets and large shops may be more difficult to communicate in because of the loud background noise.

If you do miss parts of a conversation, repeat the bits you have heard back to the speaker then ask them to clarify what you have missed, this shows the speaker that you are listening to them but missing some words due to your hearing loss.

Get my attention - Before you start to speak you must ensure you are in the same room as the person and you have their full attention.

Don’t speak too fast - If someone doesn’t understand what you are saying you need to try and slow down your speech.

Face them - Always turn and face the person as it helps them pick up any visual clues you may give them such as lip-reading.

Don’t cover your mouth - Speak clearly and use normal lip movements, natural facial expressions and gestures.

Don’t turn away - Find a suitable place to talk with good lightingand away from noise and distractions.

Don’t shout - You should keep your voice at a normal level. It is uncomfortable for a hearing aid user if you shoutand it looks aggressive.

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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