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Emergency health care at the QE

In a life threatening emergency or if you suffer a major injury, phone 999 for an ambulance to take you straight to Accident and Emergency (A&E).

The Emergency Care CentreHowever, if you are not seriously ill there are many other ways to access healthcare or get advice on more minor complaints.

If you’re unsure about where to go, visit 111.nhs.uk or call 111, who can help you find the right place for treatment.

If you have a minor injury or illness you may be seen more quickly at our Blaydon Urgent Treatment Centre, which has X-ray facilities and GP services on weekends and out of hours.

Please remember that the emergency services are very busy and you should only come to the Emergency Care Centre if you need urgent medical attention. 

The Emergency Care Centre is open 24 hours per day and can be contacted on 0191 445 2171. 

What if I just turn up at A&E?

We advise everyone, who does not need emergency care, to visit NHS 111 online for advice

If you do turn up, and you don’t need to be there – you may be re-directed to a more appropriate service for your needs.  Our self-service tool is available on tablets in our A&E entrance to check your symptoms and provide advice on the best service for you. 

Our Arrival Co-ordinators are available for advice and support with the self-service system. 

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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