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How to complain

If you have a complaint, please contact one of the below:

Complaints manager

Telephone: 0191 445 6047

Email: gan-tr.ghnt-complaints@nhs.net

Gateshead Health NHS Foundation Trust, Trust Headquarters, Queen Elizabeth Hospital, Sheriff Hill, Gateshead, NE9 6SX

Chief Executive, Mrs Yvonne Ormston

Gateshead Health NHS Foundation Trust, Trust Headquarters, Queen Elizabeth Hospital, Sheriff Hill, Gateshead, NE9 6SX 

Patient Advice and Liaison Service (PALS)

 

 

If you don’t think that we have handled any complaint you’ve made satisfactorily you can contact:

 

North East NHS ICA 

Aidan House, Sunderland Road. Gateshead,NE8 3EU

Telephone: 0808 802 3000

Email: ica@carersfederation.co.uk  

 

Parliamentary and Health Service Ombudsman 

Millbank Tower, Millbank, London, SW1P 4QP

Telephone: 0345 015 4033

Email: phso.enquiries@ombudsman.org.uk

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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