Isolation and testing guidance for staff

Last updated: 18th January 2022


What to do if you test positive for COVID

What to do if someone you live with has a COVID positive result

What to do if you're identified as a significant contact of a COVID-19 case

Guidance on enhanced mitigations for staff returning to work prior to 10 days



The PCAS team is here to support staff and household/index testing. As you can imagine the team is extremely busy so please be patient - they will contact you as soon as possible.

  • If you are symptomatic and need a test: please email and provide your contact number. Appointments can be booked between 8:00 - 17:30, 7 days a week.

  • If a member of your household has symptoms: please email and provide your contact number, plus the name and number of the person who needs the test. Appointments can be booked between 8:00 - 17:30, 7 days a week.

  • A member of the PCAS admin team will then contact you to arrange an appointment at the QEH site (Windy Nook car park area) at the drive-thru testing service.

  • Once completed, the person tested will be provided with an advice sheet and the results of the test will be texted to them within 24 hours.

  • It is your responsibility to keep your line manager informed about your absence, including any change to your circumstances as a result of a household/index testing result.

If you have any questions please speak to your line manager in the first instance – please try to keep calls to the PCAS admin team to a minimum to free their time to contact staff and arrange testing.

Thank you for your support.

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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