Covid-19 update for QE Gateshead

Posted on Wed, 10/06/2020

Visiting restrictions

To help protect staff, patients and the local community from the spread of Covid-19 the hospital is continuing with the current visitor restrictions put in place at the start of the pandemic.

The safety of everyone in our care is always the number one priority which is why we’ve decided to keep these restrictions in place for now. We realise this is a very difficult situation for patients and their families so we thank you for your understanding and consideration during this difficult time.

You can find out more about the visitor restrictions here

Despite this there are still lots of ways to keep in touch with people who may need to stay at the hospital including electronic ‘virtual visiting’, bedside telephone calls or sending messages to loved ones through our patient engagement team.

You can find out about all the schemes we have in place here 

Get the help you need

While everyone is being told to stay at home, it can be hard to know what to do if you're unwell.

  • For help from a GP – use your GP surgery's website, use an online service or app, or call the surgery.
  • For urgent medical help – use the NHS 111 online service, or call 111 if you're unable to get help online.
  • For life-threatening emergencies – call 999 for an ambulance.
  • If you're advised to go to hospital, it's important to go.

There’s a wealth of NHS advice on Covid-19 and many other conditions on the NHS website and the 111 online service so please follow this advice before attending hospital.

We’re still here to help

Despite the fact that everyone is working hard to meet the challenges of the COVID-19 pandemic we’re still here to help with other serious health conditions.

If you or a member of your family, especially children, are feeling seriously unwell, you should seek help. We can still treat serious symptoms, for example chest pains, severe headaches, pain after a fall or an accident at home.

Similarly, expectant mothers should continue to access maternity care as normal, especially if they have any concerns about reduced movement of their baby or other symptoms.

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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