Our policies and procedures

This page is part of our Publication Scheme.

 

Policies and procedures relating to the provision of services and the conduct of business

Description of information Access to information* Re-use of information*
Medicines Management Policies can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Infection Control Policies can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Information Governance Policies can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Mental Health Policies can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Operational Policies can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Personnel Policies can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Details of current vacancies

Our current vacancies are advertised on the NHS Jobs portal

can be accessed online free of charge at this (external) link not available for re-use (third party copyright - NHS Jobs)
Risk Management Policies can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Equality, diversity and human rights can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Customer services

Description of information Access to information* Re-use of information*
Complaints, compliments, comments and suggestions can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Complaints and Concerns Policy can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Complaints related to the exercise of information rights

  • confidentiality and data protection
  • freedom of information (including publication scheme)
  • re-use of public sector information
can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Charging regimes

Description of information Access to information* Re-use of information*

Private patients

Private Patient List of services and charges

available on request free of charge available for re-use free of charge under the terms of OGL

Overseas patients

Treatement of Overseas Visitors and Asylum Seekers Policy OP11b (including the charging regime)

can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Disclosure of medical records

See - Health Records Standard Operating Procedure (which includes charging) in the Trust's Records Management Policy IG05

can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Freedom of Information requests

Freedom of Information Policy IG04 (includes charging)

can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Re-use of Public Sector Information requests

Re-use of Public Sector Information Policy IG12 (includes charging)

can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Parking can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Standard financial procedures

Description of information Access to information* Re-use of information*

Corporate Governance Manuals

  • Standing Orders
  • Standing Financial Instructions
can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

 

*Please see the main Publication Scheme page for an explanation of what Access to information and Re-use of information mean.

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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