Re-use of information

Re-use of Information requests

The Re-use of Public Sector Information Regulations 2015 came into force on 18 July 2015. The legislation requires public bodies to permit re-use of information they produce, hold or disseminate as part of their public task unless the information is restricted or excluded.

What does “re-use of information” mean?

“Re-use” of information means the use of the Trust’s information, documents, databases etc. for a different purpose than the initial purpose the information was produced for.

What is the Trust’s “public task”?

The term “public task” refers to key functions and responsibilities of a public body. To learn what the Trust’s public task is, please read our Public Task Statement (coming soon).

Before you make a request

The information you need may already be published on our website and be available for re-use. Before making a request please check our Publication Scheme.

How to make a request?

If the information you seek is not already published and available for re-use, you can request it by writing to us by e-mail at, or by post to:

Information Governance
Trust Headquarters, Gateshead Health NHS Foundation Trust
Queen Elizabeth Hospital
Sheriff Hill
Gateshead Health 

Your request must:

  • be made in writing;
  • provide your name and correspondence address;
  • clearly specify the document you require; and
  • state the purpose for which the document is to be used.

You can specify the manner and format I which you wish to receive the information. We will try to meet your wishes.

How long does it take?

We will respond to re-use requests promptly and no later than by the 20th working day beginning with the day after receipt.

Where the requested documents are extensive in quantity or the request raises complex issues, we may take longer to respond to a request. In such cases, we will notify you of the estimated delay time before the original due date. 

Is there a charge for re-use of information?

You will normally be allowed to re-use our information free of charge.

However, we may ask you to pay a licence fee if it is justified by specific circumstances (e.g. a significant cost of making the information available for re-use; our contractual obligations towards third parties; or the type of information). Any applicable fees would be calculated in accordance with Regulation 15 of the Re-use of Public Sector Information Regulations 2015, and we would notify you what factors were taken into account in the calculation of the charge.

How can I use the information?

As a default, we will allow re-use of our information under the Open Government Licence v3.0 (OGL). Please follow the link and read the terms of the licence to learn what you can and cannot do with the information.

If OGL is not appropriate (e.g. because of the type of information), we will notify you what conditions of re-use will apply.

Can we refuse permission to allow re-use of our information?

We will usually allow you to re-use our information. However, your request will be refused if: 

  • access to the legislation is restricted or exempt under the information access legislation (i.e. the Data Protection Act 1998, Freedom of Information Act 2000 or Environmental Information Regulations 2004);
  • the information you asked for is not held by the Trust as part of its public task;
  • a third party owns intellectual property rights to the information; or
  • the information contains personal data which much be protected.  

If you are not happy with our decision

If you are not happy with our decision or with our handling of your request, please let us know by writing to us at or by post to:

Information Governance
Trust Headquarters, Gateshead Health NHS Foundation Trust
Queen Elizabeth Hospital
Sheriff Hill
Gateshead Health 

If you are not happy with our handling of your complaint, you have the right to apply directly to the Information Commissioner for a decision. The Commissioner can be contacted by email at, or by post to: 

Information Commissioner’s Office
Wycliffe House
Water Lane
SK9 5AF.

Further information

For further information on our approach to handling re-use of information requests, please see our Re-use of Public Sector Information Policy.

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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