Accident & Emergency

If you suffer a life-threatening emergency or a major injury, immediately attend the Accident and Emergency (A&E) department at the QE hospital. If you are unsure if A&E is the right place to go, please visit 111.nhs.uk or call 111.

About the service

The Accident and Emergency (A&E) department at Gateshead Health treats all life-threatening emergencies and major injuries. Patients can self-present to the department or can call 999 for an ambulance if needed.

The Accident and Emergency service operates 24 hours a day, seven days a week.

Important:

Think GP, pharmacy or 111

If you are not seriously ill there are many other ways to access healthcare and get advice for minor injuries as illnesses.

For example, our Urgent Treatment Centres at Queen Elizabeth Hospital and Blaydon or your local pharmacy. Please remember that emergency services are extremely busy, and you should only attend A&E if you need urgent medical attention for a major illness or injury.

If you are unsure about where to go, please visit 111.nhs.uk or call 111 who can help you find the right place for treatment. If you turn up to A&E and don’t need to be there, you may be redirected to a more appropriate service for your needs.

Our self-service streaming tool is available on tablets at our A&E entrance to help you check your symptoms and provide advice on the best service for you.

What if I just turn up to A&E?

If you do not need emergency care, please visit 111.nhs.uk for advice.

If you do turn up, and you don’t need to be there – you may be re-directed to a more appropriate service for your needs.  Our self-service tool is available on tablets in our A&E entrance to check your symptoms and provide advice on the best service for you. 

Our arrival coordinators are available for advice and support with the self-service system. 

Do Your Bit keep A&E free for emergencies

This is an important announcement for the people of the northeast and north cumbria. The nhs needs you to keep a&e and 999 free for serious emergencies only. Cut it’s too posh try again. So you just want us to tell folk divvn’t use a&e or 999 unless you’re seriously ill? That’s right. And remind them that they can access a pharmacist gp or 111 online or by phone first? Bingo.
Remember do your bit and help keep a&e free for those that really need it.

How to contact us

To contact A&E reception, please call 0191 445 2171

For life-threatening emergencies, please call 999.

If you are unsure on where to go, please visit 111.nhs.uk or call 111 who can help you find the right place for treatment.