The services we offer

This page is part of our Publication Scheme.

 

Clinical services

Description of information Access to information* Re-use of information*

Our services

A complete list of our services and links to further information about them

can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Non-clinical services

Description of information Access to information* Re-use of information*
Disclosure of health records can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Chaplaincy services can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Bereavement services can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Safeguarding adults and children can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Parking can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
WiFi for patients and visitors can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Services for which we are entitled to recover a fee

Description of information Access to information* Re-use of information*

Private patients

  • Private Patients Policy OP11a
  • Private Patient list of services and charges

can be accessed free of charge:

policy - online at this link

services and charges - on request

available for re-use free of charge under the terms of OGL

Overseas patients

Treatment of Overseas Visitors and Asylum Seekers Policy OP11b (including the charging regime)

can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Disclosure of health records

See - Health Records Standard Operating Procedure (which includes charging) in the Trust's Records Management Policy IG05

can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Freedom of Information requests

  • Freedom of Information page
  • Freedom of Information Policy IG04 (includes charging)
  • Freedom of Information Request Procedure IG04a

can be accessed online free of charge:

FoI page - at this link

policy and procedure - at this link

available for re-use free of charge under the terms of OGL

Re-use of Public Sector Information requests

  • Re-use of Public Sector Information page
  • Re-use of Public Sector Information Policy IG12 (includes charging)

can be accessed online free of charge:

re-use page - at this link

policy - at this link

available for re-use free of charge under the terms of OGL
Parking can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Patient advice and information

Description of information Access to information* Re-use of information*
Patient Advice and Liaison Services (PALS) can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Complaints can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Who gets free treatment at QE Gateshead

Department of Health Patient Eligibility Criteria

can be accessed online free of charge at this (external) link

not available for re-use (third party copyright - Crown)

Patient information leaflets can be accessed online free of charge at this link

Leaflets produced by QE Gateshead only are available for re-use free of charge under the terms of OGL.

If you want to re-use leaflets produced by QE Gateshead jointly with other organisations, please contact us.

If you want to re-use leaflets produced by other organisations, please contact them directly to seek their permission.

Your stay with us can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Visiting times can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Places to eat and drink can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Organ donation can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

Corporate communications and news

Description of information Access to information* Re-use of information*
Our news can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
Communication channels can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL
QE in social media can be accessed online free of charge at this link available for re-use free of charge under the terms of OGL

 

*Please see the main Publication Scheme page for an explanation of what Access to information and Re-use of information mean.

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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