Staff rate Gateshead one of the country's best Trusts to work for

Posted on Thu, 11/03/2021

Gateshead’s NHS Trust has been recommended by its staff as a great place to work - and they've ranked it among the top 25 acute and community Trusts in the country, according to the latest survey results.

The NHS Staff Survey is an annual survey, completed by all NHS trusts in England. It provides a detailed insight into how staff feel about their wellbeing, levels of engagement and motivation, equality, diversity and inclusion, safety and quality of care.

The majority of the people who work there (84%) think that patient care is the number one priority for the organisation, while 71% would recommend the Trust as a place to work. Staff also endorsed the care provided, with the majority (80%) saying they would recommend Gateshead as a place to get treatment.

In more than a third (33%) of questions, Gateshead scored much better than the national average, outperforming other Trusts in areas such as:

  • Recommending the Trust as a place to work

  • Equality and diversity – we were ranked above average in terms of acting fairly when it came to career progression or promotion, with nearly 90% of staff agreeing that we treat them fairly, regardless of people’s ethnic background, sexual orientation, age or gender.

  • Recommending the Trust as a place for care or treatment

  • Feeling that your role makes a difference to patients

  • Involvement in decisions that affect your team or area

  • Feeling safe at work

Lisa Crichton-Jones, executive director of people and OD at Gateshead Health NHS Foundation Trust, said: "I would like to thank staff for taking time out of their busy days and nights to complete the survey and for their continued commitment to providing excellent quality patient care, despite the challenges of the past year. Our staff have shown incredible levels of dedication and courage during the pandemic, and it’s our intention to make sure that we use these survey results to enhance their experience at Gateshead, while aiding their recovery from what has been the most challenging year the NHS has ever faced.

"The survey insight gives us the opportunity to ensure that we’re looking after our staff at all levels and that we support their health and wellbeing in a focused and meaningful way over the coming months and years. We are confident that this will help staff to feel even more happy and engaged in their work."

A family affair

Chris Charlton is a director of operations – this October he’ll celebrate 40 years at the Trust. Not only has he stayed here for four decades, he’s also recommended Gateshead as a place to work – to his son Adam.

Adam Charlton says: "I joined the Trust in 2009 on the pathology bank before moving to the (then) project management office in 2012. I have since worked across many roles in Information, Projects and the Informatics Programme Team leading to my current role as Project Manager in the Digital Transformation team.

"The bit I enjoy most is the variety; getting involved in the problems facing the different clinical areas and helping them with resolutions.

Everyone seems to be open to helping each other which is great."

Read the full survey results on the NHS Staff Survey website

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