Keeping you safe

At QE Gateshead we do as much as possible to keep you safe while you are in our care.

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service is a confidential service offering ‘On the Spot’ help and advice for patients, relatives, carers and staff. We listen to any complaints, compliments, queries or concerns.

Contact PALS

Tel: 0191 445 6129


Our staff always appreciate hearing from patients that have had good experiences in our care. Your opinions will help us to continually review and improve the services we provide.

Contact Us

Switchboard: 0191 482 0000

Medical problems cannot be assessed via this number. No medical advice can be given through our switchboard.


Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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