Hospital volunteer

At QE Gateshead we recognise and value the contribution that hospital volunteers make to our services.

Volunteers play an important role in complementing and enhancing the work of our staff.  We appreciate the immense value these volunteers bring and the many ways in which they benefit our patients. We have more than 140 volunteers working across our hospital in a variety of roles but we're always on the lookout for more enthusiastic and dedicated people to join our team. 

We are urgently seeking support from volunteers. 

We currently have a number of volunteering opportunities available and we would like your support with:

• Response Volunteers Programme - run errands for various wards and departments such as taking patient notes to wards and supporting staff wellbeing by making them a cup of tea
• Patient Experience volunteers - support on wards, sit with patients, play games, help with surveys, helping front of house in the emergency department, help restocking clinical products (eg. making sure trolleys have plenty gloves, aprons, specimen bottles)

Whether you're looking for work experience to add to your CV or you want to give something back to the community, we have the volunteering opportunity for you:

  • Dining Companion

  • PALS Volunteer

  • Emergency Care Centre Volunteer

  • Meet and Greet Volunteer

  • Maternity Volunteer

  • Patient Experience Volunteer

  • Jubilee Day Unit Support Volunteer

  • Head-Dress Service Volunteer

  • Chemotherapy Day Unit Volunteer

  • Porter at the North East Ambulance Service (NEAS) - Volunteer Porters meet Patient Transport Service (PTS) crews at the Queen Elizabeth Hospital main entrance and take patients to their point of clinical care. Applicants must be over 18 years old. For more information about the role and how to apply, visit the North East Ambulance Service volunteering page.

"I want to be a nurse. I’m doing my GCSEs at college and I hope to do an Access to Healthcare course next year. I like helping out as a dining companion." Chloe

"I really enjoy it and I feel like I’m giving something back to my community. I work with a great team and I get to meet so many nice people who appreciate my help." Sandra

"I decided I wanted to give something back to the NHS. I love the banter and seeing lots of different people. It’s great feeling useful when people are lost and need your help.  The volunteer team is smashing." Pam


Volunteering – Frequently Asked Questions

What age do I need to be before I can apply to be a volunteer?

If you are over the age of 17 you are eligible to become a volunteer. Under 17 and looking for work experience? Contact our work experience team.

Why do I need to complete an application form?

It is a requirement of the NHS that you complete an application form in order for us to obtain your details and also to ensure that we match you with an appropriate volunteering role.

Why do I need a health check?

It is important for us to establish you are fit to undertake the role you are volunteering for and to identify if any modifications are required to assist you to undertake the role.

Why do I require a police check (Disclosure and Barring service )?

Due to the nature of volunteering in the NHS it is a requirement to undertake these checks on anyone working paid or unpaid on their premises in order to protect patients

If you would like further information, please contact Judith Curry, Patient Experience and Volunteer Manager, via email judith.curry@nhs.net or telephone 0191 445 2343.

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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