Waiting times

You have a right to access services within maximum waiting times. This means patients have the right to start consultant-led treatment within 18 weeks from referral, and be seen by a specialist within two weeks of GP referral for suspected cancer or, where this is not possible, for the NHS to take all reasonable steps to offer the patient a quicker appointment at a range of alternative providers if the patient makes such a request. 

No one should expect to wait more than 18 weeks from the time they are referred to the start of their consultant-led treatment, unless it is clinically appropriate to do so or they choose to wait longer. 

If you are concerned that you have been waiting longer than you should have for your treatment at the QE Gateshead then please  contact PALS.  

Read more information on the NHS constitution and waiting times.

Our current maximum outpatient waiting times per speciality are:

Orthopaedics                                        5 weeks

General and vascular surgery             5 weeks

General medicine                                  9 weeks

Gastroenterology                                  9 weeks

Paediatrics                                             10 weeks

Gynaecology                                          6 weeks

We also offer fast track appointments where patients will be seen within 14 days if the GP or consultant feels this is appropriate.Urgent appointments are available much sooner if your GP/consultant thinks this is necessary. 

In addition to the consultant-led services we offer the following services led by allied health professionals or other appropriately qualified practitioners

Current maximum waiting times:

Audiology (over 55 year olds)                 16 days

Audiology (all other patients)                  6 weeks

Dietetics                                                     5 weeks                      

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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