Everything you need to know about our walk in centre in Gateshead

Posted on Wed, 20/12/2017 by Julie Bell, Senior Nurse Practitioner

Gateshead walk in centre

QE Blaydon Urgent Treatment Centre is in the West of Gateshead, in the Blaydon Primary Care Centre. This walk in centre opened in 2009. The current opening times are from 8am – 10pm 365 days a year, and the unit currently sees approximately 26,000 patients a year.

We are a small team of Nurse Practitioners specialising in minor injuries and minor illness, who have also completed the skill of non-medical prescribing. In addition we also complement the team of staff nurses trained in triage assessment with support from Health Care Assistants who have the ability undertake essential skills under direction of a qualified member of staff.

The service is also complemented by a General Practitioner for acute conditions and out of hours provision.  The service assesses, treats and discharge patients’ attending with non-urgent minor illness and traumatic minor injuries. There is x-ray available between the hours of 8am to 8pm, only by referral and for upper and lower limbs only. (Please note we are unable request x-rays for chest, back, hip, neck/face and abdomen and also unable to request x-rays for children under the age of two years.)

You do not need an appointment for this walk-in centre, just turn up and wait your turn to be treated. Please be aware that there are two queues in operation, one specifically for the GP and the other for the Nurse Practitioner and at times patients may be called out of turn.

The centre offers assessment and treatment for health conditions, such as:

  • Minor burns or scalds

  • Minor head injury

  • Eye infections or minor eye conditions

  • Minor illness (For minor health problems such as coughs & colds you can obtain advice and over-the-counter treatments from a pharmacist).

  • Suspected broken bones, sprains & strains

  • ‘Grab and Go’ (issuing of condoms to 16-24 year old) and Emergency Hormonal contraception is available. Please note no other sexual health services are available in the urgent Treatment Centre 

The walk in centre is not appropriate for:

  • Acute chest pain or shortness of breath

  • Severe allergic reactions

  • Non-urgent treatment that could be treated by your GP

  • Conditions currently being investigated by your own GP.

  • Routine services such as blood tests or wound dressing / suture removal

  • Second opinions after a patient has seen their own GP 

For life-threatening emergencies dial 999. For medical advice, or if you’re unsure whether Blaydon Urgent Care Centre is the right place to go, you can call 111, 24 hours a day. 

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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