Your Feedback counts

Every piece of feedback that you give us on your care, helps us to improve your experience next time.

We want to hear what you have to say whether it's good, or if you'd like to tell us about something we can do better next time.

There are various ways that we collect feedback from you, including:

  • 15 steps challenge
  • Friends and Family Test
  • PALS (Patient Advice and Liaison Service)
  • NHS Choices
  • Local inpatient and outpatients surveys
  • Listening posts
We are also keen users of social media and have thousands of conversations with people every month. To see a snapshot of some of the feedback you've given us click here.

Call us on 0191 482 0000

In emergencies dial 999 / Non-emergencies dial 111

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